I’ve gotten other Brio products, and been very happy with the performance quality and price. The smart-clean is no exception it’s a well design product. It cleans my teeth to a degree, I haven’t been able to achieve with any other toothbrush. The Sonic toothbrush is a great value for the price. It’s a wonderfully made sonic toothbrush. I’ve had some interaction with customer service over other purchase. I assure you that customer service stands behind their product 100%. Don’t waste your money buying some thing cost more money. This Ollie Sonic toothbrush hits out of the park.