The product NEVER worked. Came on for 30 seconds after a full charge, then cut off. This was an immense disappointment as I spent significant time narrowing down my options to this brand. I was so off-put that I'm not interested in an exchange, I'm only interested in a refund as I've lost trust.
Brio Product Group
Hello, Derick! Thank you for the review. I'm so sorry to hear that you've had some trouble with your Axis! We cover all kinds of issues under the two year warranty and I'll be reaching out to you directly to help.