I purchased this trimmer after reading a couple positive reviews. It’s sleek, powerful and seems to be well made but it just doesn’t trim nearly as well as the $9 Panasonic trimmer it was supposed to replace. After using the Brio I followed up with my 10 yr old Panasonic. The Panasonic trimmed considerably closer. The Panasonic just performs far better. I will continue my search...
Brio Product Group
Hello, Todd! Thank you for your feedback, and I'm sorry to hear the Nose and Ear Hair trimmer hasn't lived up to expectations! I will be reaching out to you to discuss whether or not we need to send out a replacement trimmer.