I ordered the Beardscape Beard and Body Trimmer V2 (Gray) and I soon after received many tracking updates from USPS via the Shop app during it's journey to my apartment. Eventually it was marked as delivered but my product was not at the front desk, in my mail box, or in the parcel locker for my apartment. I checked daily with my apartment manager if it had come in to no avail. I reached out to Brio Support and explained my issue to them and they sent me a replacement. I really appreciate their helpfulness in trying to help me track down my original package and being happy to send a new one when we deemed the original as lost. Hopefully your trimmer will arrive on time but if you have issues, the Brio Support Team is a great group of people to work with.

This is a high quality trimmer and this company stands behind their warranty.

Absolutely incredible, recommend to anyone in search of a trimmer

I bought the v2 beardscape to use as a stubble trimmer and close shave on some areas. Unfortunately, the razor doesn’t come with a regular close shave blade, so you have to buy another part for that.

But worst of all, when I use the razor, it flings hair EVERYWHERE. It’s such a mess to clean up. Overall, it’s just “fine” but not great or excellent.

But at least I didn’t buy some campy product called “the grizzly bear lawn mower” or some annoying shit like that.

After many years of solid cutting with the first generation, moving on to the second. - The powerful motor makes beard and body hair a breeze. A+