Tugged and pulled
Tugged and pulled the majority of the time regardless of the speed of the guard height. Half the time it wasn't even trimming my beard. Super bummed as it was highly recommend
Brio Product Group
Hello, Roswell! Thank you for your review. I'm sorry to hear about the tugging and pulling! I will be reaching out to you directly to see if we can figure out what's going on and fix it. I'll do everything I can to make sure you are happy with your Beardscape!