Don't use water to clean the trimmer, brush off the hair or tap it in the sink. Water only removes lubrication from the blade.
If the blade comes off, it should snap right on. IF the blade is broken (spring comes out ect.) contact firstname.lastname@example.org for a replacement. Check out the video to see how to snap the blade back on.
The blade doesn't need much oil, but it helps to add a drop or 2 every month or so. One drop on the blade, turn on the trimmer to work it in, then wipe off the excess.
The battery should be pretty well charged from the factory. Wait until there is 20-30 minutes of trimming time remaining before connecting your trimmer for a FULL charge. Make sure it gets a full charge before using. This helps extend the life of your Li-Ion battery.
You do have a 2- year warranty on the Beardscape, so please reach us at email@example.com if you need any help