I bought this trimmer 3 years ago, and have been loving it. Just recently, the battery died on me. And they sent me a brand new trimmer, even though it is only a 2 year warranty! Sarah was really awesome to work with over email.

Amazing customer service, and a really well made trimmer. Cuts through thick hair like a breeze. Cuts effortlessly, quietly and quickly. Is compact and travels well too.

I really liked this product when it was working. Unfortunately it doesn’t seem to be holding a charge or charging up at all anymore. I’ve kept it in my bedroom too, so it’s not like water got into the charging ports or anything. This happened after only two months too. Very disappointed.

Super easy to use and verg strong build quality. A brilliant product.

Holds a charge, and looks great on the charging stand. The micro adjusting of the blade is a handy addition. The only thing I wish this trimmer had is a changeable foil head trimmer to allow for some detail shaving in tight areas, like along and around the lower lip .

Just used once since it arrived. For the moment my beard is still short but well cut. Generally happy of my product.